F.A.Q.s

Why order from us?

• We are in service for over 5 years
• You get Professional Support
• Fast & Guaranteed Delivery ( Check our Reshipping Policy )
• Real Products
• No Prescription Required
• Discretion Guaranteed

Why Should i trust you, you maybe scammers?

• We have been in this business for long everyone knows & vouch for us
• We do anything to keep our reputation good
• We are backed by Many BodyBuilding Groups, Forums & Sites.
• You can check reviews on us at multiple sites like
  • www.outlawmuscle.com
  • www.musclediscussion.com
  • www.professionalmuscle.com
  • www.e-steroids.com
  • and many more

Alright i am ready, how do i place an order?

1. Select the Items and add them to your cart. ( Note many products have many deal with them so don't forget to click on them & check the related deals)
2. Open your cart click Checkout
3. You can choose to register on OUS or not here
4. Fill in the Billing/Shipping Details ( Note Billing Details can be anything )
5. Select your Desired Shipping Method
6. Select Your Payment Method
7. You'll see details on our website, they'll also be sent to you via email
8. Make your payment & email details to us at sales@ourunknownsecrets.com
9. Wait for Confirmation of receipt from us

After placing an order wait at least 60 days before claiming for a reshipment without a seizure letter.

What is the Minimum Order Quantity?

We Don't have any minimum order quantity so you can order any quantity you want.

What Sort of Shipping Methods you provide?

We offer shipping via

• Regular Airmail
• Registered Airmail
• EMS ( Express Mail Service )

Which Shipping Method you recomend?

We recomend Registered Airmail because it is cheap & hassle free.

What is the average arrival time?

After shipping it takes 10 - 14 business days max. to deliver.

TA is faster with EMS which takes about 5 - 10 business days.

Is shipping trackable?

Check Delivery Information Page for info on this.

Do you split packages?

If a order is big to fit in one pack, we split & ship it in multiple packs. In same shipping Fee.

What sort of packaging you offer?

We pack your order in discreet, professional & unnoticeable manner.

How do i get discounts?

Contact us via our ticket system for discounts.

I am ready to place an order what payment methods you accept?

We accept Western Union & MoneyGram as preffered payment methods but you can also pay via wire transfer.

For wire info contact our Esupport & open a ticket with them.

Where can i find the payment info?

Before clicking Confirm while placing your order you'll see our payment info note it down. You can also find the same info on your order history page after logging in.

My Order has shipped where is the tracking info?

You can find the tracking info in order history page, you'll also receive same info via email.

Sometimes it can take longer for shipping info to come in so you need not to worry we'll automatically get back to you.

We'll only update tracking info once we have all the info regarding your order because some orders are shipped in multiple packs & we email only when every single tracking number is available.

My Tracking Number is not working why?

Sometimes tracking numbers don't work properly ( usually registered airmail ) but they start working after few days or once items are about to be delivered. Wait patiently and if you have any concerns open a ticket by clicking on esupport.

EMS tracking numbers mostly work fine but sometimes they work as stated above.

My Tracking Status says "Processed Through Sort Facility" what does it mean?

Processed Through Sort Facility appears when pack leaves our country & it is in transit to your country. You must understand that they are routed through different countries & different to reach their destination country. In all that time status might not appear at all & it looks like pack is stuck at a place but it is not.